I’m reworking our intake after two clients froze at the six-month bank statement request this week in one Chapter 7 and one 13. What wording or tools have helped you collect bank/credit statements, 60 days of pay stubs, tax returns, and Cash App/Venmo histories without overwhelming people — text templates, client portal, or a one-page checklist? My aim is complete, verifiable docs by day 10 while keeping trust high.
, the six-month bank statement ask is where mine freeze too. What moved the needle was a one-page checklist plus an SMS that swaps “60 days of pay stubs” for “last 2 months,” includes a direct portal link, and if they’re stuck we do a read-only Plaid pull for statements only: https://plaid.com. Tiny caveat: Plaid spooks a few folks, so I keep bank-specific screenshot links ready — would you try that or stick to the portal?
Quick win that’s worked for my kale-curious cats: do a ‘5-second blanch’ on the leaf, pat dry, and micro-shred about 1 tsp into the 2 pm ration so they get the crunch cue without the full raw hit; I cap it at a couple times a week and skip it in calcium-oxalate histories — worth a try?
I stopped saying ‘60 days’ and ‘six months’ and moved to a client portal invite that auto-fetches bank/credit statements via Plaid — clients connect once, we pull the last 6 months, and the SMS says ‘takes about 90 seconds; we never see your password,’ which cut freezes a lot (). For Cash App/Venmo, I paste the export links right in the checklist: https://cash.app/help/us/en-us/3064-transaction-history and Venmo Help Center and Support | Venmo. Caveat: Plaid spooks 1–2 folks a month, so I add a ‘manual upload by Friday’ fallback — would you try that for a week on the 7/13s?
I’ve had the best results priming at consult and then sending a next‑day nudge that says “today: please upload your most recent couple months of pay slips,” with a single page that includes a 90‑sec Loom showing exactly where to click for statements on Chase and BoA — keeps it bite‑sized, like leveling up one quest at a time. For portal‑averse clients I hand a QR card to that page and offer a 5‑minute ‘bank walk‑through’ call so we finish the statements live. Want the copy + Loom template?